Lotto.com review

Last updated on: Apr 24, 2025

Currently available for Powerball, Mega Millions and local games in 11 states, Lotto.com is a great site for those looking to start playing online. CEO Thomas Metzger says the goal of the company is to get new players online, not to change seasoned players from their morning routine of going to the convenience store. Lotto.com offers a streamlined way to onboard these new customers.

Lotto.com at a glance

If there’s one word to describe Lotto.com, it’s simplicity. It has a simple name (how much simpler can you get than Lotto.com?), a simple interface, and a simple checkout. It offers simplicity and elegance with minimum bells and whistles. For this courier service - where a professional from Lotto.com buys a ticket on your behalf from a licensed lotto retailer - you’re not going to find a lot of information or text on the web pages, just straight-up games and jackpots. This will thrill most lotto players who just want to make a purchase. It’s not a great fit for players looking for more complex gameplay with add-on features.

Availability and coverage
3.5
Games available
4
Usability
4
Key features
3
Site security
4
Established reputation
3.5
Mobile App
4
Responsible gambling features
4
Overall ranking
3.9 out of 5

Lotto.com overview

Lotto.com is a great, efficient way to order lottery tickets online. It boasts three million customers, contributing millions to state-funded lottery initiatives such as emergency responders, veterans’ health, and education. Lotto.com claims to have created eight millionaires who won state-run games, including the largest digital scratch ticket in history, a $3-million winner in Colorado.

Lotto.com’s fees are reasonable, and state availability is decent, though not as good as many of its competitors. The website and apps are understated and easy to use, featuring just the local draws and a dropdown menu to choose your current location. You’re not inundated with branding or graphics, and you have to do a tiny bit of digging to find further information, such as its FAQs page. But everything you need to play is within reach, which makes it one of the most efficient lotto hubs available.

Availability

Full gameplay through Lotto.com is currently available in the 11 states listed below. Players can enjoy more scratch-offs on Lotto.com than on other services.

Depending on your location, you will be routed to your state site to play. You must be physically present in a state to play there and cannot buy tickets from other states.

Location restrictions

Lotto.com complies with all state restrictions, which means that it’s only available currently in in states where it’s regulated.

  • Like all lotto sites, you must be physically located in the state where you’re playing. For example, if you’re playing The Ohio Lottery, you must be located in Ohio at that time. You will have to make sure your location settings comply. These are located in the upper-right corner of the main screen.
  • To complete a purchase, users are instructed to turn off their VPN or proxy so that Lotto.com can pinpoint their location.
  • Not all local games are available in every state, but Powerball and Mega Millions are available in every state.
  • The site displays results for every state, even if you cannot purchase a Lotto.com ticket there.

How to use it

The site is very easy to use and intuitive, even if you’ve never played the lottery online before.

  1. Choose your location. You do this by going to the dropdown on the upper right and picking the state where you’re located. You will have to verify this later by disabling your VPN and setting up location settings.
  2. Create an account with basic information: name, address, birthday, etc.
  3. You will be asked to upload your license to prove you are over 18 or 21 in Arizona.
  4. The available games in your state will be listed.
  5. Choose your game(s). Either choose your own numbers or use a Quick Pick option.
  6. Head to checkout. Fund your account however much you’d like.
  7. Choose your payment method, which includes major credit cards, PayPal, and Venmo.
  8. Lotto.com will purchase the ticket on your behalf, and will upload it to your account for viewing at any time.
  9. You will be notified if you win. You’ll receive your winnings in your account, which you will be able to withdraw. For big wins of more than $600, you’ll have to go in person. Lotto.com will work with big winners directly to ensure safe transactions.

Key features

Promotions

Relatively frequent promotions, such as discounts, are emailed to users.

Customer service

There is no traditional FAQ page. However, you can submit questions to a live chatbot, which will produce three options for FAQ answers. This seems like a much better way to present FAQ questions since you don’t have to read an entire page of text to get an answer. You can also email Lotto.com support for answers to standard questions within 24 hours, often much sooner (I received a response to my first question within 10 minutes).

How do they compare with the competition?

You can use Venmo and PayPal for transactions, which is not the case with many other lotto sites. There are far more scratch-offs available through Lotto.com than through other services.

If you’re looking for features like bundles, pools, etc., this is not the site for you. Lotto.com is a very simple individual play platform without frills. It’s currently on the lower-middle end on the state availability side It’s also on the lower-middle end of fee rates compared to others.

Site security

Lotto.com ensures tickets are safely stored and monitored. Your data isn’t sold, and your information will only be used in accordance with disclosures made during registration.

Fees

No fees or commissions are taken from winnings. After taxes, winnings are yours. Service fees in New York, for example, are 15% of your funding amount plus $0.49, though this varies by state. You can use Venmo, PayPal, and major credit cards for funding.

History and wins

Lotto.com was founded in 2018 and is based in Jersey City, N.J. It partners with QuickChek, the convenience store. Lotto.com has since “created” eight millionaires.

Here are some recent wins:

  • In February of 2025, Coleen S. of Rochester, N.Y., won $3 million through a state lottery game.
  • In Colorado in February of 2024, an anonymous winner hit for $3 million on a scratch ticket playing MONOPOLY 500X. This is the largest online scratch win in history.
  • Natasha from Texas won a $2 million Powerball prize in September 2023.
  • Tracey P won $525,340 on a Cash 5 ticket in New Jersey in January 2024.

Do they have an app?

Lotto.com’s app is available on the App Store and on Google Play.

Users can purchase tickets either from the app or from the Lotto.com website. The app is a great way to play, and its interface is comparable to the simple tablet or desktop view. The app is available in Arkansas, Colorado, Massachusetts, Minnesota, Nebraska, New Jersey, New York, Ohio, Oregon and Texas.

Responsible play features

Lotto.com is an organizational member of the National Council on Problem Gambling. Like other sites, players can use self-regulating tools, like self-exclusion or “cool-off” periods, which allow you to ban yourself from playing for a set amount of time. You can also set purchase or funding limits to prevent you from going over a set cap. Depending on your location, you will also have access to phone numbers and literature about responsible gambling.

Takeaway

If you’re looking for easy, straightforward gameplay without a lot of extras, and if you’re a huge fan of scratch-offs, Lotto.com is easily the top choice. For those living in the 11 states where Lotto.com is available, this is a great way to start playing online on any device.