Jackpot.com review

Last updated on: Apr 24, 2025

A reliable, ambitious new lottery courier service, Jackpot.com has hoards playing online throughout the United States. In the race to make online lotto available in every state, Jackpot.com is charting new territory and adding new locations, allowing players to participate in Powerball, Mega Millions, and local games online.

Jackpot.com at a glance

Jackpot.com is a courier service that works with licensed lottery retailers to secure and deliver lottery tickets to customers through a secure online platform. American-based Jackpot.com is a privately owned lottery site that’s spreading across the nation. It’s an associate member of the North American Association of State and Provincial Lotteries (NASPL) and is an efficient, legitimate way to purchase lottery, scratch, and sweepstakes tickets in 31 states. Understandably, its progress has been slightly uneven, with local games only available in certain states, and it has suffered some buggy features. But if it is available in your state, Jackpot.com is worth a try.

Availability and coverage
4
Games available
3.5
Usability
4
Key features
3.5
Site security
5
Established reputation
3.5
Mobile App
4
Responsible gambling features
4
Overall ranking
4 out of 5

Jackpot.com overview

While easy to understand, the Jackpot app doesn’t feel as polished as it could be. The app is the better experience, and laptop users are left with the impression that site design is not a priority. Jackpot.com is, however, compliant and conscientious in its execution as a legitimate site that fills voids in certain states where other sites aren’t available. It even offers digital scratch tickets in Ohio, Massachusetts, and Texas for instant results.

States they cover

Jackpot.com is currently available in 8 states. Local games, Powerball, and Mega Millions are available in these states. Enjoy real-time draws on Jackpot.com and countdowns that indicate when each draw will be made.

Jackpot.com is constantly expanding into new states, so check back for updates.

Location restrictions

Jackpot.com complies with all state lottery laws and restrictions, which affects how and where you play. Some of this information can be difficult to find on the site.

  • You must be physically located in the state where you’re playing on Jackpot.com.
  • You must disable your VPN, which will allow the service to track your location.

How to use it

Players will find creating a Jackpot.com account similar to the process at any transactional digital service. These steps are easy to follow and review.

  1. Create an account.
    Create an account while physically located in the state where you intend to play. You’ll have to provide some personal information, including address, phone number, birthday, and payment information. Age verification is required: 18 and older everywhere except Arizona (21).

  2. Deposit funds.
    You can deposit as much money as you’d like into your account. You will have to disable your VPN for this.

  3. Choose the game and numbers.
    Choose from available game options in your state and then pick your numbers. A quick pick option is available if you’d rather have Jackpot.com choose random numbers for you.

  4. Place order.
    Once payment is confirmed, Jackpot.com’s courier service will purchase tickets on your behalf from a licensed state retailer. The physical ticket will be scanned and uploaded to your account. The actual ticket will be kept secure.

  5. Collect winnings.
    If you win less than $600, you will be notified immediately and the money will be transferred into your account. If you win a higher-value prize, you will be notified by the customer experience team, which will arrange for a secure delivery of your physical ticket. You may then collect your winnings in person.

Key features

Gift cards

Buy a gift card for a friend to play on Jackpot.com. A nice touch.

Customer service

Jackpot.com offers a typical email customer service experience. You can contact it through a contact form or by email. A work order is generated, and an agent responds via email. When I had issues with my deposit (it turns out it was because my VPN was connected), customer service responded within a couple of hours.

How does Jackpot.com compare with the competition?

Compared to competitors - like Jackpocket.com and theLotter - Jackpot.com is relatively slow. The site is also unclear at times. For example, I needed to contact customer service to figure out why I was stuck on the deposit page. (It was because my VPN was on). Deposit fees are generally comparable to competitors. It seems superficial, but the design of the site seems amateurish, comparatively, at least on laptops or desktops. The app is fine. Sometimes, local games aren’t available, whereas they might be available on a different site. Jackpot.com doesn’t have many special features - if you’re looking for things like pools and bundles - but its gameplay is straightforward.

Site security

Jackpot.com is legal and safe. It has a thorough and standard privacy policy, and players must be older than 18 to register.

Like many lottery sites, players must deactivate VPNs or proxies to play, which can lead to other security issues.

Fees

Transactions come with a fee. No commissions are taken from winnings, but in New York, a handling fee of 20% is incurred with each deposit. Your state deposit fee will be revealed before purchase. Deposits can be made using major credit cards, Skrill, Vip ACH bank transfer, and PayPal.

History and wins

Jackpot.com was founded in 2017 and is headquartered in San Francisco, California.

  • In August of 2024, a New York City resident won a $2 million prize on Powerball using Jackpot.com.
  • In December of 2024, a Cleveland resident won $500,000 on a scratch-off purchased through the site.
  • Also in August 2024, a man named Jesus won a Jackpot.com sweepstakes, which included the chance to attend Dallas Cowboys training camp The Cowboys (and New York Yankees) are corporate partners of Jackpot.com

Does Jackpot.com have an app?

There are great Jackpot.com apps for Android and iOS. Both are straightforward and simple to use. We actually recommend the app over using laptops or desktops, but you cannot operate one while running a VPN or proxy. Texas, Ohio, Massachusetts, and Arkansas residents must download the app.

Responsible play features

Jackpot.com is an organizational member of the National Council on Problem Gambling. It offers a self-regulating spending limit, a temporary pause, and an access suspension feature. Every user is limited to $300 in daily deposits, but users can reduce that limit. Standard literature surrounding gambling addiction - including local help resources - is not easily available on the site, however.

Takeaway

Jackpot.com is a solid service that offers diverse lotto experiences, from standard tickets to scratch-offs and sweepstakes, in numerous states. You can play so many games on this site that you probably don’t have to leave Jackpot.com. There are some issues with user experience, but nothing insurmountable.